{"id":21248020,"date":"2023-12-22T02:30:24","date_gmt":"2023-12-22T01:30:24","guid":{"rendered":"https:\/\/nemotec.com\/nemostudio\/atencion-tecnica-2\/"},"modified":"2026-06-26T19:01:43","modified_gmt":"2026-06-26T17:01:43","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/nemotec.com\/nemostudio\/en\/technical-support\/","title":{"rendered":"NemoStudio technical support &#038; updates &#8211; Nemotec"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_class=&#8221;nemostudio breadcrumb-product&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;fixed&#8221; vertical_offset=&#8221;121px&#8221; z_index=&#8221;99999&#8243; vertical_offset_tablet=&#8221;59px&#8221; vertical_offset_phone=&#8221;59px&#8221; vertical_offset_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|tablet&#8221; custom_margin_tablet=&#8221;|32px||32px|false|true&#8221; custom_margin_phone=&#8221;|32px||32px|false|true&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;breadcrumbs&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"c1\"><a href=\"https:\/\/nemotec.com\/nemostudio\/en\/\">Home<\/a>Technical support<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<script><!-- [et_pb_line_break_holder] -->\/\/ No superponer el menu fijo<!-- [et_pb_line_break_holder] -->jQuery(function($){<!-- [et_pb_line_break_holder] -->   <!-- [et_pb_line_break_holder] -->var breadcrumbSection = $('.breadcrumb-product');   <!-- [et_pb_line_break_holder] -->breadcrumbSection.wrap('<\/p>\n<div class=\"breadcrumb-placeholder\"><\/div>\n<p>');<!-- [et_pb_line_break_holder] -->var breadcrumbWrap = $('.breadcrumb-placeholder');<!-- [et_pb_line_break_holder] -->    <!-- [et_pb_line_break_holder] -->var breadcrumbHeight = breadcrumbSection.outerHeight();<!-- [et_pb_line_break_holder] -->breadcrumbWrap.css('height', breadcrumbHeight);  <!-- [et_pb_line_break_holder] -->   <!-- [et_pb_line_break_holder] -->$(window).resize(function() {<!-- [et_pb_line_break_holder] -->  breadcrumbHeight = breadcrumbSection.outerHeight();<!-- [et_pb_line_break_holder] -->  breadcrumbWrap.css('height', breadcrumbHeight);<!-- [et_pb_line_break_holder] -->});  <!-- [et_pb_line_break_holder] -->   <!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><\/script><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->\/\/ Reducir elementos de la secci\u00f3n men\u00fa al hacer scroll<!-- [et_pb_line_break_holder] -->jQuery(document).ready(function( $ ) {<!-- [et_pb_line_break_holder] -->  $(window).scroll(function(){<!-- [et_pb_line_break_holder] -->  \tvar scroll = jQuery(window).scrollTop();<!-- [et_pb_line_break_holder] -->\t  if (scroll >= 80) {<!-- [et_pb_line_break_holder] -->\t    $(\".breadcrumb-product\").addClass(\"seccion-breadcrumb-scroll\");<!-- [et_pb_line_break_holder] -->\t  }<!-- [et_pb_line_break_holder] -->\t  else{<!-- [et_pb_line_break_holder] -->\t\t$(\".breadcrumb-product\").removeClass(\"seccion-breadcrumb-scroll\");<!-- [et_pb_line_break_holder] -->\t  }<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] -->});<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Section&#8221; module_class=&#8221;nemostudio&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;24px|32px|32px|32px|false|true&#8221; custom_padding_tablet=&#8221;|32px||32px|false|true&#8221; custom_padding_phone=&#8221;24px|16px|32px|16px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.5)&#8221; background_image=&#8221;https:\/\/nemotec.com\/nemostudio\/wp-content\/uploads\/2023\/08\/atencion-tecnica-nemostudio-header.jpg&#8221; background_blend=&#8221;color-burn&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;125px||125px||true|false&#8221; custom_padding_tablet=&#8221;75px||75px||true|false&#8221; custom_padding_phone=&#8221;50px||50px||true|false&#8221; border_radii=&#8221;on|16px|16px|16px|16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;title-section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||8px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;font-weight:bold !important;&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 style=\"text-align: center;\">NemoStudio technical support and customer care<\/h1>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<h6 style=%22text-align: center;%22>We&#8217;re here to assist you<\/h6>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p class=%22p-lg%22 style=%22text-align: center;%22>We&#8217;re here to assist you<\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;85%&#8221; max_width_tablet=&#8221;416px&#8221; max_width_phone=&#8221;240px&#8221; max_width_last_edited=&#8221;off|desktop&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5 style=\"text-align: center;\">We&#8217;re here to assist you<\/h5>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Section&#8221; module_class=&#8221;nemostudio&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;24px|32px|24px|32px|false|true&#8221; custom_padding_tablet=&#8221;40px|32px|40px|32px|false|true&#8221; custom_padding_phone=&#8221;|16px||16px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;||display:flex;||flex-direction:column;||align-items:center;||justify-content:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_4_font=&#8221;|700|||||||&#8221; header_4_text_align=&#8221;center&#8221; width=&#8221;100%&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;||8px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 class=\"c-h1\" style=\"text-align: center;\">Contact the NemoStudio support team<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#8f9bb3&#8243; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"p-lg\">You can send us any inquiries through this form.<br \/>\nWe&#8217;ll respond within <strong>48 hours maximum<\/strong>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Section&#8221; module_class=&#8221;nemostudio&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;0px|32px|96px|32px|false|true&#8221; custom_padding_tablet=&#8221;0px||48px||false|false&#8221; 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custom_css_main_element_tablet=&#8221;margin-right:0px !important;&#8221; custom_css_main_element_phone=&#8221;margin-right:0px !important;&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;] <script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->  hbspt.forms.create({<!-- [et_pb_line_break_holder] -->    portalId: \"145609674\",<!-- [et_pb_line_break_holder] -->    formId: \"79c0a5a1-6785-4b8c-bb23-92d2fccc1863\",<!-- [et_pb_line_break_holder] -->    region: \"eu1\"<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;on|on|off&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/nemotec.com\/nemostudio\/wp-content\/uploads\/2023\/08\/atencion-tecnica-nemostudio-formulario-cliente.jpg&#8221; width=&#8221;100%&#8221; max_width=&#8221;486px&#8221; module_alignment=&#8221;right&#8221; min_height=&#8221;100%&#8221; custom_margin=&#8221;32px||||false|false&#8221; border_radii=&#8221;off|208px|24px||24px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;Section&#8221; module_class=&#8221;nemostudio&#8221; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#edf1f7&#8243; custom_padding=&#8221;40px|32px|40px|32px|false|true&#8221; custom_padding_tablet=&#8221;40px|32px|40px|32px|false|true&#8221; custom_padding_phone=&#8221;|16px||16px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.2&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;||display:flex;||flex-direction:column;||align-items:center;||justify-content:center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||10px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 class=\"c-h1\">NemoStudio support hours and contact channels<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; header_text_align=&#8221;center&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; width=&#8221;100%&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;||40px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>You can also call us at<br \/>\n(+34) 91 433 52 22<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#8f9bb3&#8243; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"s1\">SUPPORT ASSITANCE BUSSINESS HOURS<\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;left&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"block-schedule\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<div class=\"item-schedule\"><!-- [et_pb_line_break_holder] -->    <pee class=\"s1 title\"><!-- [et_pb_line_break_holder] -->      International<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"p-lg\"><!-- [et_pb_line_break_holder] -->      Monday to Thursday<!\u2013- [et_pb_br_holder] -\u2013>9:00 AM to 10:00 PM CEST\/CET<!\u2013- [et_pb_br_holder] -\u2013>(Madrid, Spain time)<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->    <pee class=\"p-lg\"><!-- [et_pb_line_break_holder] -->      Friday<!\u2013- [et_pb_br_holder] -\u2013>9:00 AM to 7:00 PM CEST\/CET<!\u2013- [et_pb_br_holder] -\u2013>(Madrid, Spain time)<!-- [et_pb_line_break_holder] -->    <\/pee><!-- [et_pb_line_break_holder] -->  <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#8f9bb3&#8243; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||8px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"s1\">If you need an appointment, you can request it via WhatsApp at<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#8f9bb3&#8243; header_6_font=&#8221;|700|||||||&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||8px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h6>+34 619 84 17 75<\/h6>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Section&#8221; module_class=&#8221;nemostudio&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;96px|32px|96px|32px|false|true&#8221; 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We&#8217;ll respond within 48 hours maximum.NemoStudio support hours and contact channelsYou can also call us at (+34) 91 433 52 22SUPPORT ASSITANCE BUSSINESS HOURSIf you need an appointment, you can request [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-21248020","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>NemoStudio technical support &amp; updates - Nemotec<\/title>\n<meta name=\"description\" content=\"Get official support for NemoStudio: remote assistance, updates, license help, and best practices to keep your dental 3D software running flawlessly.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nemotec.com\/nemostudio\/en\/technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NemoStudio technical support &amp; 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